Privacy Policy

Car Accident Samaritans Effective Date: July 1, 2026 Last Updated: July 1, 2026


1. Introduction

Car Accident Samaritans (“we,” “us,” or “our”) operates the website caraccidentsamaritans.com (the “Site”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.


2. Information We Collect

Information You Provide Directly

When you use our Site, we may collect the following information:

  • Contact information — name, email address, phone number
  • Accident information — date of accident, type of accident, injury description, location
  • Medical information — whether you have seen a doctor, nature of injuries
  • Legal information — whether you have hired an attorney
  • Professional information (for listed professionals) — law firm name, practice areas, medical specialty, business address, website, license number
  • Payment information — processed securely through Stripe; we do not store your credit card details

Information Collected Automatically

When you visit our Site, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent on the Site
  • Referring website addresses
  • Device information
  • Cookie data (see Section 7)

3. How We Use Your Information

We use the information we collect to:

  • Match injured individuals with qualified personal injury lawyers, doctors, and chiropractors in Grand Rapids and Kent County
  • Process professional listing subscriptions and payments
  • Send you communications about your inquiry or listing
  • Respond to your questions and provide customer support
  • Improve our Site and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Listed Professionals

When you submit an intake form, your contact information and accident details may be shared with one or more lawyers, doctors, or chiropractors listed on our Site for the purpose of connecting you with appropriate professional help.

With Service Providers

We share information with trusted third-party service providers who assist us in operating our Site, including:

  • Stripe — payment processing
  • WPForms — form data collection
  • Google Analytics — website analytics
  • Email service providers — communications

For Legal Reasons

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Intake form submissions are retained for up to 24 months. Professional listing data is retained for the duration of the subscription and up to 12 months after cancellation.


6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


7. Cookies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

  • Essential cookies — necessary for the Site to function
  • Analytics cookies — help us understand how visitors use our Site
  • Marketing cookies — used to deliver relevant content

You can control cookie settings through your browser settings. Disabling certain cookies may affect Site functionality.


8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.


9. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.


10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — request a copy of the information we hold about you
  • Correction — request correction of inaccurate information
  • Deletion — request deletion of your personal information
  • Objection — object to certain processing of your information
  • Portability — request transfer of your information

To exercise any of these rights, please contact us at privacy@caraccidentsamaritans.com.


11. Michigan Residents

If you are a Michigan resident, you have certain rights under Michigan law regarding your personal information. We comply with all applicable Michigan privacy laws and will respond to verified requests within 45 days.


12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the updated policy.


13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Car Accident Samaritans Grand Rapids, Michigan Email: info@caraccidentsamaritans.com 

Website: caraccidentsamaritans.com/contact